Pilot in Sioux City, Iowa Truck Stop Review Pilot in Sioux City, Iowa Truck Stop Review
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This Pilot used to be a well-managed store with folks who cared. It earned a score of 7.3 in its original TSG review but... Pilot in Sioux City, Iowa Truck Stop Review
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Pilot in Sioux City, IA
6.1 Overall
0 Users (0 votes)
Pros

Easy access
Friendly staff
Two restaurants

Cons

Small parking lot
Limited deli
Dirty Restrooms
Dirty Showers

Review Summary

This Pilot used to be a well-managed store with folks who cared. It earned a score of 7.3 in its original TSG review but has seriously declined over the past few months. It's a small location & an OK place to stop, as truck stops go.

Parking
Fueling
Showers
Food
Restrooms
Amenities

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Pilot
2815 Singing Hills Blvd.
Sioux City, IA US 51111
(712) 258-3816
I-29, Exit 143
pilotflyingj.com

Originally reviewed April 6, 2015. UPDATED July 5, 2015

PILOTSiouxCityIA_2717Interstate 29 heading north through Iowa & South Dakota is probably only famous for wind, lots of blowing snow in the winter and more wind. During the “fair” weather months, it’s actually a really pretty drive, though.

I’ve stopped quite a few times at the Pilot in Sioux City, Iowa, about an hour & a half north of Omaha. It’s a small truck stop with easy access from I-29, just east of exit 143.

Since I stop here a lot, I’ve noticed things aren’t being kept up like they used to be, prompting me to update this review.

Parking

Pilot claims to have 90 parking spaces for trucks here. They’re all straight-in backs and they do fill up quickly in the evenings. The lot is paved, fairly well lit & when I’ve been there, it’s been fairly clean, too.

PILOTSiouxCityIA_2719

Fueling

This location has 8 big rig fuel islands with DEF. Even for a smaller location, I’ve only had to wait a couple minutes to get in to a pump here. There are usually paper towels and water/squeegees to clean your windows.

Restrooms

PILOTSiouxCityIA_2718I was pleasantly surprised last year when I noticed the restrooms seem to have been recently renovated. They’ve been kept clean and stocked, too. No complaints from me.

UPDATE 7/5/2015: While I was pretty impressed by the cleanliness of things last time I was out here, sadly, cleanliness has gone waaaaay down hill since then – as you can see by the photo, below. The restrooms were filthy – from the sinks & floors to the stalls and paper towels were missing from 2 of the dispensers. See photo.

Showers

At this Pilot, you’ll find 7 of your typical smaller-Pilot-location-style showers. So, if you try to shower from 5-9pm, you’ll likely have to take a number & wait.

I’ve always had a clean shower room here, as well as plenty of hot water. The doors have locks (yeah, so many places don’t, nowadays), the towels were warm and smelled fresh. Ahhh.

UPDATE 7/5/2015: This time around, I could tell my shower room had been only partially cleaned.

  • The toilet and floor were both dirty.
  • The sink had whiskers in it.
  • Soap scum (or some kind of scum) was all over the lower tiles of the shower walls.
  • The shower and toilet both seemed like they really didn’t want to drain, which leaves a person standing in a half0inch of dirty water as they shower.
  • Both the sink and shower faucets had problems.

Not cool. Photos are from the most recent visit.

Food

Again, this is one of the remodeled stores and even for a small truck stop, they have ample supplies & goodies.

Pilot & Flying J are trying to step up their coffee game and if I remember accurately, there were 8 different coffees available in the drink area of the store.

There isn’t much of a hot deli due to the fact that Burger King and Subway are here. I’ve eaten at both with no ill effects.

UPDATE 7/5/2015: Burger King won’t use your Pilot/Flying J rewards points here, but if you show them your loyalty card, you’ll get 10% off your order!

Amenities

There is a small laundry room with about 3 washers and 3 dryers. I didn’t find a lounge or game room. Again, there are 2 fast food restaurants, but that’s about it here.

Pilot’s WiFi does reach out to the far end of the truck parking lot, but it’s so unbelievably slow, I can’t imagine anyone paying or wasting their loyalty points on it.

Staff

Even on a dang busy day, the staff seems to be quite friendly and attentive. They actually seem to care…to the point I felt they appreciated my stopping by.

UPDATE 7/5/2015: The staff still seems plenty friendly but I see a lot fewer of them now. For example, while I’d previously seen 1-2 people cleaning and stocking, etc., I didn’t see anyone doing that this time. I saw 2 people behind the counter in the morning and one in the evening. Since I stayed overnight, I did notice someone in a pickup truck collecting garbage from the garbage cans around the parking lot.

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